![]() America Online using Copernic, Apple Computer upgrading Sherlock, and even Ask Jeeves picking up Tukaroo are all entering the fray with their own versions of desktop search. Several companies, notably Blinkx, introduced technologies to automatically interpret a user's active document and offer relevant material from local and Internet sources, using an approach sometimes called "implicit query." (Several years ago, Autonomy's teaser product, Kenjin, performed a similar desktop-based service-and even suggested other Kenjin users working on similar topics.).Also in November, Autonomy announced IDOL Enterprise Desktop Search, which combines office documents, e-mail, Web sites, news and multimedia content from network, Internet and local data sources in a single query generated automatically from the context of a user's open documents.In November, Copernic itself was acquired by metasearch portal. It also launched Coveo Solutions, a separate company to focus on the enterprise market for integrated searching of local drives, intranets and the Web. Copernic Technologies introduced Copernic Desktop Search to complement its Web search tools.Then in December, Yahoo announced a partnership to distribute a customized version of X1. Yahoo got into the game as well, starting with the acquisition of Stata Labs.The company had purchased e-mail search vendor Lookout in July. Not to be outdone, Microsoft released in December a beta version of its own desktop search application, as part of the MSN Toolbar Suite, integrated with its new Web search technologies.Google unveiled its long-rumored desktop Google Desktop Search (GDS), which indexes a user's hard drive and presents links to local documents in the same browser window as hits from its famous Web crawler.So I was glad to see that Google's announcement last October of a new desktop search tool received a lot of attention and began a frenzy of similar announcements. Second, and perhaps more important, personal documents (and existing tacit knowledge) help to contextualize impersonal material collected externally.First, that personal documents have a higher, more immediate relevance for decision-making than those retrieved from the Internet or corporate intranet.Making decisions frequently requires new information or ideas, but consider two assumptions: And to a great extent, you are looking for your own stuff: your notes, messages and documents, your research clippings, documents and other attachments sent specifically to you, etc. When statistics claim that the average knowledge worker spends one-third to half of his or her time looking for information, they mean you. Nowhere is that egocentric view more important than in understanding how to support a knowledge worker's needs and behaviors for both learning from others and searching for explicit knowledge. Because of that, context is always greatest when we start with what and whom we already know-and need to know-and spiral out from there. Each of us can only work our networks from the starting point of our own node. On the other hand, if you've been reading my "Personal Toolkit" column in KMWorld, you know that I advocate taking an egocentric approach to knowledge ecologies, in terms of both information skills and tools, and social practices and structures. The prospect of being smarter together is very appealing, but enterprise repositories have consistently disappointed individual users and frustrated enterprise CKOs when they failed to yield major productivity improvements. ![]() The overwhelming majority of investment in KM technology development and implementation has been about economies of scale. The evolution of desktop search- Good news for the knowledge workerĪfter years of undeserved obscurity, the category of desktop search has finally tipped into its own little Cambrian explosion of product announcements and major upgrades from big and small players, signaling an important evolutionary event in the history of KM tools. KMWorld 100 Companies That Matter in KM 2023.KMWorld Guide to KM Trends, Products, & Services.Records Management, E-Discovery, Compliance. ![]()
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